10 Mar 2021

Successful leaders don't avoid difficult conversations
(and Yes, they are still uncomfortable) How to have a difficult conversation at work Difficult conversations — whether you are telling an underperforming an team member that they need to do to improve on something, or advising your boss of a missed deadline — are part and parcel of being a leader, manager or supervisor. What is the best way to prepare for this type of conversation?...

08 Feb 2021

Michael Peiniger - Leaders Push Through The Discomfort Of Difficult Conversations
Do you shy away from having difficult conversations? What is the impact (on you and on the person you are avoiding? No one likes difficult conversations. Good leaders understand the importance of them and the need to keep themselves, their team and their business on track - which sometimes involves a difficult conversation. Every person can 'drift' away from what is needed, and an ...

27 Mar 2020

https://vimeo.com/393376940 Don't less physical isolation be the excuse for putting off a conversation - they will be much harder down the road and take a much greater toll - on you and the person that is 'drifting'. No one likes big, difficult conversations with team members or family. To avoid them, focus on the little conversations - the ones where you know behaviour has move...

28 Aug 2019

6 Reasons for cultural silos and how to avoid them
When it comes to managing the dynamics of the people in your team, near enough is not good enough. When people talk about a business being ‘siloed’ - what they are actually referring to is a business that has created so many people ‘work arounds’ or people ‘avoidances’, that entire business units no longer function effectively. This can stem from something as simple as two Department Hea...

01 Jul 2019

Being in conflict can feel uncomfortable for a large number of reasons; fear, lack of a clear outcome, lack of practice, getting carried away with emotions etc.It is very easy to not deal with little things such as misunderstandings, slights, and miscommunications, resulting in relationships ‘drifting’ from where you would like them to be. If these little things are addressed, the diffic...

01 Jul 2019

Performance Management and Difficult Conversations
We surveyed over a hundred of our Performance Management Essentials workshop participants, and here are at the areas they struggled with in regards to performance management and having difficult / crucial conversations: Not having confidence in being able to do it ‘right’ within HR limitations Not knowing the ‘right’ words, and not wanting to cause offence Not having a clear struc...