Michael’s facilitation style allowed for honest, open and powerful conversations amongst our group, often taking people out of their comfort zone to gain a deeper understanding of what drives their own behaviours and thoughts. Upon completion of the course I was able to take several key learnings, new strategies and communication tools from the course that I still utilise in my day-to-day management of my team. I learnt how to be more assertive whilst engaging with my team, and how to connect with people on a better level to ensure buy-in and loyalty. I rate Michael 10/10 for his facilitation style and would recommend Michael’s skills and teachings to any organisation looking to build on their current leadership base.