There are times with Jake when he just wants to be near you; I wouldn’t say that he craves attention but it is clear that he feels more comfortable when we are around and a spontanteous act of care and affection (a pat for no reason) goes a very long way.
It is very easy to get caught up in the day-to-day hustle and bustle of team activity and the multitude of requirements that need to be completed. It is good for the team to take the time to show that you care – just listen to what your team has to say. I am not talking about half-listening; nodding your hear and making it look like you are listening. Nor am I talking about cutting off a team member before they can finish and provide a solution to their problem (I can be very guilty of that one).
Take the time to see how members of your team are progressing – What are they finding hard?, What is their most difficult task?, What can you help with?, What hinders them from being able to do their job better?, What do they enjoy?
The more listening you do the more likely you are to have the knowledge to help when it is required, as well as respond to the challenges that lie ahead.
When was the last time you took the opportunity to truly ‘listen’ to your team?