03 Jul 2011

In the June 16 issue of BRW (brw.com.au), Leo D'Angelo Fisher listed the following 10 steps to being a great manager: 1. Managers are leaders and leaders are managers - don't get caught up by artificial dichotomy. 2. Leadership can be shared. 3. Leadership requires high-level personal attributes. 4. Leaders are part of a team. 5. Managers / leaders know their team. 6. Create a sens...

02 Jul 2011

I have been Foxtel free until very recently, and am now only just discovering the plethora of shows available to an avid television watch such as myself (a bit like providing a problem gambler with a gambling outlet right in their living room)Of all the shows, I have become taken with the Ultimate Fighting Championship (UFC). (A little sad I hear you say, and you would be right) For thos...

27 Jun 2011

A recent post on LinkedIn by Tania Tytherleigh asked a simple question: ‘What are the qualities of a rock star trainer?’ Tania highlighted that passion, commitment and integrity were essential qualities for a rock star trainer. I really liked the premise of trainers / facilitators as rock stars, so here are the 16 qualities that I think make a ‘rock star’ trainer: They are brilliant a...

18 May 2010

Clients are the lifeblood of any business - we can’t survive without them. You could go as far as to say that no matter what industry you work in, you have one primary goal - that is to serve a client.  Internal or external, we must meet a client need to ensure that tasks and functions meet expectations.   Yet many businesses treat their clients as a given - an expected commodi...

10 May 2010

When Change Fails, Change Again - And Again! By Abhijit Bhattacharjee All of us are familiar with this phenomenon of never-ending changes in organisations. As a concept, change is fine, and shows signs of an organisation adapting to its changing environment. Except that, the type of changes I am referring to are primarily about changes in structures, or more appropriately, organogram. ...

10 May 2010

Discussions regarding leadership and the qualities, traits and skills you must possess to be a leaders have existed for thousands of years. Place 15 people in a training room and ask them to discuss ‘What is Leadership?’ and you can end up with hundreds of responses, all of them being right for the person that thought of it. Here are a few examples: ‘Managers are people who do things ri...

10 May 2010

Attitudes Should Be a Part of Leadership Skills Training By Andre Boykin If you hear a motivational speaker you can probably make a safe bet that at some point in the speech there is going to be a discussion about attitudes. Motivational speakers know how important attitudes are for anyone to achieve what they want to achieve. What we don't see is a lot of talk about attitudes in leade...

10 May 2010

Leaders - Postponing a Difficult Conversation? By Sharon Rich Ever had to give an employee a negative performance review? Or tell a direct report you're letting them go? Have to tell a boss that his way of doing business is causing problems? Need to confront a friend about asking too much without giving back? Been on the receiving end of a confrontation? I'm hearing from a lot of lead...

10 May 2010

Does Integrity Reside in Your Business? By Cookie Tuminello "Integrity is not a 90 percent thing, not a 95 percent thing; either you have it or you don't." - Peter Scotese Opening up the newspaper or turning on the news can be a really scary act these days, which is why I don't recommend doing either of these activities on a regular basis. It seems as if greed and lack of ethics are r...

10 May 2010

Building an Extraordinary Team By Tim Link Have you ever participated in a team or led a team that delivered less than stellar results? If you've had this experience-and most of us have- then your team was likely missing one or more of the characteristics of high functioning teams. A high functioning team can accomplish things a group of independently functioning individuals can never ...